Returns & Exchanges

We want you to be fully satisfied with your audio experience, which is why we offer a 30-day money-back guarantee on all products purchased directly from our website. If your gear doesn't meet your expectations, you can return it for a full refund or exchange within the specified window.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to retrieve your purchase details and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed efficiently.

• 3.
  Pack Your Gear

  Securely place your Skullcandy products and all original accessories into the original packaging or a sturdy shipping box, then affix the return label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once we receive and inspect your items, we will issue a refund to your original payment method within 7-10 business days.